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Fanella Productions - Terms and Conditions

Important - Please Read Carefully:

These Terms and Conditions ("Terms") establish a legal agreement between you and Fanella Productions Limited ("Fanella Productions"). They govern your use of Fanella Productions' services ("Services"), which include websites, games, apps, and related services. 

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By using the Services, you acknowledge that you have read, understood, and agree to these Terms and any related Privacy Policy.

 

1. License and Usage Restrictions:

  • Fanella Productions grants you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes, unless explicitly stated otherwise.

  • You must not modify, reverse-engineer, or engage in any unlawful activity related to the Services.

  • The license for apps is for personal use and may not be copied, resold, or sublicensed.

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2. Third-party Products, Services, and Links:

  • Fanella Productions may offer third-party products through the Services. Your use of these products is subject to their own terms and policies.

  • The Services may contain links to third-party websites, over which Fanella Productions has no control. Fanella Productions is not responsible for the content or availability of these external sites.

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3. Access to the Services:

  • Users affirm their age when accessing the Services.

  • Minors must have parental consent to use the Services.

  • Users are responsible for maintaining the confidentiality of their accounts.

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4. In-App Purchases:

  • Virtual Currency and Virtual Items may be obtained through the Services for in-game use.

  • These items have no real-world value and cannot be resold.

  • Payments for Subscriptions, Virtual Currency, and Virtual Items are handled by app stores (Google Play or Apple App Store). 

  • Subscriptions are available in some games and automatically renew unless canceled.

  • You are solely responsible for managing, renewing, or canceling your subscriptions or purchases. If you require a refund, please contact the respective app store (Google Play or Apple App Store) directly, without involving Fanella Productions in the process.

  • Golden items that have been purchased during active subscription will remain in your possession, but their access will be restricted (locked) upon cancellation or expiry of the subscription.

  • You can restore access to your owned golden items (unlock them) by resuming a golden or a higher-tier subscription at any point in the future.

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5. Online Content and Conduct:

  • Socializing means -as chat- within the Services allow users to interact with each other.

  • Users are responsible for their content and must follow guidelines for non-commercial use.

  • Fanella Productions may monitor and remove inappropriate content or accounts without any prior warning.

  • Third-party Social Platforms have their own terms of use.

  • Users must not engage in illegal or harmful activities within the Services.

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6. Ownership and Intellectual Property:

  • All rights to the Services and content therein are retained by Fanella Productions.

  • Users may not use, copy, or modify the Services or content without written permission.

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7. Disclaimer of Warranty and Limitation of Liability:

  • The Services are provided "as is," and Fanella Productions makes no warranties about their suitability or uninterrupted operation.

  • Fanella Productions is not liable for any damages arising from your use of the Services.

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8. Indemnification:

  • Users agree to indemnify and defend Fanella Productions against any losses or claims related to their use of the Services or content.

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9. Termination:

  • These Terms will terminate automatically without notice if you breach any of the rules set out in these Terms.

  • You or Fanella Productions may terminate or cancel your account at any time.

  • Certain provisions of these Terms will survive termination.

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10. No Assignment:

  • These Terms and licenses are personal and may not be assigned without written consent.

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11. Notification:

  • Claims related to the Services should be addressed to Fanella Productions' legal counsel.

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12. Feedback:

  • Fanella Productions does not accept unsolicited feedback but reserves the right to use provided feedback for improvement.

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13. General:

  • These Terms, along with the Privacy Policy, constitute the full agreement between you and Fanella Productions.

  • Fanella Productions may update the Terms, with changes becoming effective immediately upon notice.

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Contact Information:

  • For questions regarding these Terms, contact Fanella Productions at the provided address:
    Ground Floor, Unit B Lostock Office Park,
    Lynstock Way, Lostock, Bolton,
    England, BL6 4SG

  • E-mail: support@fanellaproductions.com

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